Staples doing something right
September 19th, 2006The people over at Staples must be doing something right. They have the best record of anyone listed on Rebate Report Card. As of this writing, they have 12 reports and a grade of “B” (81% to be precise). That’s pretty good for this grading system.
You have to remember that people are a lot more likely to come to our website when they have a complaint, as opposed to a compliment. So, when you see that 12 people took the time to report their experience with Staples and the average grade comes out to a “B,” you have to assume things are going pretty smoothly, on the whole, in the Staples rebate system.
Staples has something they call “easy rebates” and they appear to still have traditional mail-in rebates (some of which don’t qualify for the “easy rebates” program). I don’t know if it’s only the “easy rebates” that are getting good grades here. But, even if it is, that’s still pretty good, compared to most retailers.
You also have to remember that most rebates are not offered by the retailer. They’re offered by the manufacturer. Maybe Staples (and other companies) gets some credit they’re not really due, and likewise for the complaints. But, it should all average out in the end.
So, take a look at the stats and decide for yourself. Maybe the numbers have changed since the time I wrote this.